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Articles for category Operational management


Data Security

In the midst of the Covid-19 pandemic, nonprofits across the country are facing challenges that none of us have ever had to ponder, let alone tackle, before. Issues related to assisting those we serve, our staff, and volunteer teams are perhaps more pronounced than ever. Along with all of the new challenges and difficulties, there are a host of vital management and operations tasks that have always been on our plates—and continue to be on the proverbial “to do list.” Certainly, issues[…]

Understanding Budgeting in Uncertain Times

YIKES! It’s Budget Time!You are all doing incredible work, finding ways to continue to provide vital services AND maintain viability even when confronting the reality that the current fiscal year’s budget is gaining greater irrelevance under the extraordinarily ‘abnormal’ operating conditions of the COVID-19 response. The current reality of what predictable expenses and revenue are, is not only different, but wholly unimagined.So then, what does a healthy & realistic budget process look like[…]
By Justin Pollock | April 29, 2020 Read More>

Communicating in a Time of Crisis

Nonprofit leaders around the country are working hard to continue to meet their important community missions in the midst of the COVID-19 crisis. With this in mind, we’ve been engaged in analysis around which aspects of the Standards for Excellence program could play a role in helping prepare a nonprofit for the turbulent and uncertain times that we are all facing. We’ve heard from nonprofit leaders that they are grateful that the Standards for Excellence program helped them to develop policies,[…]
By Amy Coates Madsen | April 10, 2020 Read More>

Operating at Home: Proper Controls during the COVID-19 Pandemic

This has been an exceedingly stressful time for people, a time of uncertainty and mixed messages and having to adapt to a new style of operations. For some, this pandemic has meant that operations have ceased; but, for many, your programs continue.Your nonprofit's revenue may be significantly lower for the next few months now that physical interaction is a safety hazard, and stay-at-home orders are in effect in many states. Nonprofit fundraisers and programming cannot proceed as anticipated, and[…]
By Colin Fedor | April 03, 2020 Read More>

Remote Board Meetings in the Midst of COVID-19 and Beyond

The Center for Disease Control (CDC) has published interim guidance for businesses and employers to reduce the spread of COVID-19 by managing risks of potential exposure. One measure the CDC is recommending is social distancing (remaining out of congregate settings, avoiding mass gatherings, and maintaining distance from others when possible). However, nonprofit boards must continue to govern, and meetings may be even more critical for direct service providers during these difficult times.  The[…]
By Paddy Morton | March 26, 2020 Read More>

Navigating Remote Work

 Like so many of you, I’ve recently made the change from working in my somewhat cluttered but beloved office to working remotely all the time. I have been a regular remote worker for one day a week (or one day every other week) for a number of years. This once-a-week opportunity to slip into my home office so that I could savor the peace and quiet, getting important “thinking and writing projects”  checked off the ever-present “to do” list, feels a lot different from my current full-time work[…]
By Amy Coates Madsen | March 20, 2020 Read More>

COVID-19: What Nonprofits Need to Know About Coronavirus

 Over the past few weeks, coverage of COVID-19 (coronavirus) has dominated the news cycle. While the world has responded with swift mobilization, it is difficult to plan for the effect an outbreak could have on your community. Thankfully, infectious disease experts in Maryland and around the globe have developed advice on how to prepare for an outbreak, both personally and in the workplace. World Health Organization Free Learning Resource: an interactive, web-based, knowledge-transfer platform[…]
By Jess Begue | March 12, 2020 Read More>

The All-Important Budgeting Process

This is part of a special series, brought to you by the Standards for Excellence Institute, to provide nonprofit leaders with a brief nonprofit governance and management tip weekly over the course of 2020. We hope these short tips will be helpful to you and the nonprofits you serve. If you have suggestions for future topics, please forward these to acmadsen@standardsforexcellence.org.At the end of last year, due to term limits, I ended my service as the chair of the finance committee of a[…]
By Amy Coates Madsen | February 28, 2020 Read More>

Crisis and Disaster Planning

This is part of a special series, brought to you by the Standards for Excellence Institute, to provide nonprofit leaders with a brief nonprofit governance and management tip weekly over the course of 2020. We hope these short tips will be helpful to you and the nonprofits you serve. If you have suggestions for future topics, please forward these to acmadsen@standardsforexcellence.org.Not a week goes by when we don’t hear about some nonprofit that is tackling the impact of some type of disaster. […]
By Amy Coates Madsen | February 21, 2020 Read More>

If Ruminating on Risk Inspires Worry, You’re Doing it Wrong

Pondering risk should inspire confidence and excitement about the possibilities, not excessive handwringing. Here are some practical ways to turn your risk worries into confidence-building conversations.[…]
By Melanie Lockwood Herman | April 30, 2019 Read More>
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