Susan Horning joined the PSW team in September of 2021 as the Administrative Services Specialist. She currently serves as Operations Manager. Her role is to provide financial and administrative support services to the president/CEO, EVP, and entire PSW team. She assists with CRM management and oversees the functional operation of the office. Susan brings over 25 years of office management and administrative experience to the position. She has a passion for optimizing office processes and making the day-to-day operations pleasant for the whole team.
For the past 17 years, Susan served as Facility Director of a progressive, multi-physician podiatry practice and surgical center in Michigan. She began her career in Connecticut working as a data processing manager and growing into the position of assistant treasurer for the 10-million-dollar corporation. From there, she moved to the field of telecommunications working in sales support management and sales in San Mateo and Boston.
Susan graduated from Michigan State University with a BS in Engineering and attended Central Connecticut State University for three years taking graduate courses in management and finance. She completed a Certificate in Nonprofit Management program at Antioch University New England while working at NH Oncology Hematology PA, to gain a foundation of skills to help establish and set up the nonprofit cancer support arm of the practice.
Susan lives in Northlake with her long-time partner, Joe, and their three furred and feathered “children”. Having lived in Michigan for the past 20+ years, they recently relocated to be closer to their Texas family and amazing six-year-old grandson. Outside of work, Susan enjoys family time, gardening, knitting, reading, the outdoors, and learning new things.