Sung "James" Kwon has served as the executive director of the North American Division Adventist Community Services (ACS) for over 20 years. He also served as the Good Neighbor House executive director, an ACS agency in Dayton, Ohio, for eight years. He was also the vice president and, later, president of the North American Association of Community Services Directors (NAACSD) during that time. He was recognized in the "40 Under 40 – Dayton's Brightest Young Business Leaders" by the Dayton Business Journal in 2000.
Dr. Kwon serves as a Chaplain (Major) for Civil Air Patrol, US Air Force Auxiliary, also serves as Mid-Atlantic Region Diversity & Inclusion Assistant Officer, and Maryland Wing Critical Incident Stress Management (CISM) Officer. He has served on the National Voluntary Organizations Active in Disasters (NVOAD) boards, National Interfaith Coalition on Aging (NICA), and National Mass Care Council.
He studied an associate's degree in business administration and received a bachelor's degree in theology from Washington Adventist University, earned a master's degree in public administration from Wright State University, received a Milton Murray Fellowship for Harvard University Business School's Executive Education program, and received a doctorate (Ph.D.) in leadership at Andrews University, and a Doctor of Ministry (D.Min.) in Urban Ministry at Seventh-day Adventist Theological Seminary.
As a licensed consultant for the Standards for Excellence Institute, he uses the "Standards for Excellence: An Ethics and Accountability Code for the Nonprofit Sector" to improve leadership, management, and operations nonprofit sector. He is a member of Pi Lambda Theta – National Honor Society of Educators and the Society of Certified Senior Advisors and an approved instructor of the International Critical Incidents Stress Foundation, Inc. and the Cultural Intelligence Center. He has published Burst the Bubble: Finding Your Passion for Community Outreach.